Chris Fella Carpentry (ABN 69 905 653 203) ("Chris Fella Carpentry", "we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, disclose and store personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). It applies to this website (chrisfellacarpentry.com.au) and to information you give us when you enquire about or engage our services.
1. Information we collect
The personal information we collect may include:
- your name, phone number and email address;
- details about your project or job that you choose to share, such as the site address and the type of work you need;
- anything else you include in a message to us; and
- general usage information about how this website is used, which may be collected through cookies or analytics tools.
We collect this information directly from you when you submit our enquiry form, call, email or otherwise contact us.
2. How we use your information
We use your personal information to:
- respond to your enquiry and provide a quote;
- communicate with you about your job;
- plan, schedule and carry out carpentry, building and home maintenance work;
- keep business records;
- improve this website and our services; and
- comply with our legal obligations.
We will not use your personal information for any unrelated purpose without your consent.
3. Disclosure of information
We do not sell your personal information. We may share it with:
- email service providers that deliver your enquiry to us;
- the provider that hosts this website;
- subcontractors, suppliers or professional advisers where necessary to carry out your job; and
- government bodies or other parties where required by law.
Some of these providers may store information on servers located outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled in a way that is consistent with the Australian Privacy Principles.
4. Storage and security
We take reasonable administrative, technical and physical measures to protect the personal information we hold from misuse, interference, loss, and unauthorised access, modification or disclosure. We keep personal information only for as long as it is needed for the purposes described in this policy or as required by law, after which it is destroyed or de-identified.
5. Cookies
This website may use cookies and similar technologies to help it work properly and to understand how visitors use it. Cookies do not identify you personally. You can disable cookies in your browser settings, although some parts of the website may not work as intended if you do.
6. Your rights
You may ask to access or correct the personal information we hold about you by contacting us using the details below. If you believe we have breached the Australian Privacy Principles, please contact us and we will respond to your complaint within a reasonable time. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
7. Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with a new "last updated" date.
8. Contact us
If you have any questions about this policy or how we handle your personal information, please contact:
Chris Fella Carpentry · ABN 69 905 653 203
253 Bruthen-Nowa Nowa Rd, Bruthen VIC 3885
Postal: PO Box 170, Bruthen VIC 3885
Email: chrisfella@bigpond.com
Phone: 0412 991 260 · 03 5157 5198